Frequently Asked Questions

Individuals (Customers)

G7taxis App

How can you be sure of getting a taxi?

Book your taxi with G7taxis.

What are the different types of taxis?

At G7taxis, we offer a variety of types of taxis to meet different needs. You can opt for our eco taxi service with a capacity of 4 seats, the station wagon also offering 4 seats but with a more spacious trunk, or the van, ideal for groups or needing additional space. allowing 5 to 7 passengers to be comfortably accommodated. Whatever your choice, we are here to ensure your comfort and meet your transportation expectations.

Are there any cancellation fees associated with G7taxis?

When you book through the website, cancellation is usually free, with no additional charges.

Order Or Reserve A Taxi

When does the night taxi rate start?

The period defined as “night” varies according to taxis in Paris and in the provinces. In Paris, nighttime is defined as 10 p.m. to 5 a.m. for taxis, while in areas outside of Paris, nighttime is generally considered to be 8 p.m. to 7 a.m. for provincial taxis.

How to pay less for a taxi?

The 5 tips for paying less for a trip.

Is it possible to order a taxi equipped with baby seats and/or booster seats?

To ensure the safety of your children, G7taxis offers taxis equipped with baby seats and booster seats. You can choose from several options depending on your needs: a baby seat and up to two booster seats are available.

Is it possible to carpool when booking a taxi?

Yes, it is possible to carpool when you book a taxi with G7taxis.

What are the different types of taxis?

At G7taxis, we offer a variety of types of taxis to meet different needs. You can opt for our eco taxi service with a capacity of 4 seats, the station wagon also offering 4 seats but with a more spacious trunk, or the van, ideal for groups or needing additional space. allowing 5 to 7 passengers to be comfortably accommodated. Whatever your choice, we are here to ensure your comfort and meet your transportation expectations.

G7taxis Account

How to create a G7taxis account?

you must visit our website G7taxis.

What are the different types of taxis?

At G7taxis, we offer a variety of types of taxis to meet different needs. You can opt for our eco taxi service with a capacity of 4 seats, the station wagon also offering 4 seats but with a more spacious trunk, or the van, ideal for groups or needing additional space. allowing 5 to 7 passengers to be comfortably accommodated. Whatever your choice, we are here to ensure your comfort and meet your transportation expectations.

Are there any cancellation fees associated with G7taxis?

At G7taxis, we offer a variety of types of taxis to meet different needs. You can opt for our eco taxi service with a capacity of 4 seats, the station wagon also offering 4 seats but with a more spacious trunk, or the van, ideal for groups or needing additional space. allowing 5 to 7 passengers to be comfortably accommodated. Whatever your choice, we are here to ensure your comfort and meet your transportation expectations.

Is my taxi reservation taken into account?

Once you have completed your reservation on our website G7taxis, an agent will contact you directly on your telephone number to confirm the reservation. Additionally, you will receive an SMS with all the necessary information, including the driver's details and number.

Payment

Are there any cancellation fees associated with G7taxis?

When you book through the website, cancellation is usually free, with no additional charges.

Is it legal to refuse a card payment?

The driver is legally obliged to accept payment by credit card, regardless of the amount of the trip. He must have a functional bank card payment terminal available, visible to the customer inside the vehicle.

Do Parisian taxis take credit cards?

It is prohibited for a taxi in Paris to refuse payment by credit card. If the payment terminal is missing or defective, the customer can report the incident to the police headquarters. A taxi that does not respect this rule risks a fine of up to 1,500 euros. Thus, paying for a taxi by credit card is not automatic in Paris despite these regulations.

How to pay for a taxi in Paris?

you can pay for your taxi as soon as you get on board, whether in cash or by credit card. This payment flexibility is available for your convenience from the start of your journey.

Our partners (Drivers)

Become a G7taxis driver

How to get the results of the VTC exam?

You will receive the results of the admission test by mail within 30 days following your practical exam.
If the result is positive: you will receive your Professional Aptitude Certificate.

VTC driver without training?

It is strongly recommended to follow VTC training for better preparation, although it is possible to take the exam as an independent candidate. You can register for the exam on the website of the Chamber of Trades and Crafts (CMA) in your department.

How to become a VTC driver?

To become a VTC driver, you will first need to meet all the conditions of the VTC regulations, then pass the exam, obtain the professional VTC card, register in the VTC register and finally choose your entrepreneur status.

What are the obligations of taxi drivers?

The responsibilities of a taxi driver include: being courteous and friendly, helping to load luggage, assisting passengers when getting in or out of the vehicle, and driving customers to their destination using the most direct route.

The VTC Driver

How to obtain a professional taxi card?

Once the CCPCT (Certificate of Professional Capacity of Taxi Driver) exam has been passed, obtaining the professional card is possible for a fee of around €60. These fees must be paid online via the simplified procedures website.

What is the best TPE for taxi or VTC?

Some of the popular payment terminals for taxis include models offered by companies such as Ingenico, Verifone, PAX, SumUp, and Square. However, it is essential to consider the specific needs of your business and carefully evaluate the features offered by each terminal before making a choice.

How to get the results of the VTC exam?

You will receive the results of the admission test by mail within 30 days following your practical exam. If the result is positive: you will receive your Professional Aptitude Certificate.

How do you know if you have passed the VTC theory exam?

The results of the VTC theoretical test are available after 4 weeks on the CRMA Île-de-France website. In the event of failure in the eligibility test, the candidate must re-register on the platform. Thus, he will have to pay the registration fees again.

What are the charges for a VTC?

VAT ? social charges, fuel costs (count around 9% of turnover), commissions charged by the platforms (ranging from 15 to 25% excluding taxes).